There are many IT Support companies on the market, a quick google of “IT Support” will yield pages of results of many companies claiming to be specialists. But how do you determine which company you wish to engage with? I have been consulting for over 13 years and have dealt with companies across all business sectors from 3 users up to 10,000 users. I deal with numerous issues where I’m called out to remediate issues caused by other IT consulting firms.
One of the most important things to look out for is expertise of the consultants who will be supporting you. This is most important and should be looked at above all other elements including cost. IT Support is an area where hiring experienced engineers with respective industry certification will reduce the number of hours billed against your business and ensure things are done the correct way first time every time.
Key certifications you want to look out for in the industry include the Microsoft MCSE certification and Cisco CCNP and CCIE certifications. Microsoft MCSE demonstrates a strong skillset and understanding with Microsoft Systems and the Cisco CCNP and CCIE demonstrates a strong skillset and understanding in Networking. Diplomas from Colleges and TAFE are considered entry level into the world of IT.
If you would like to talk about selecting a competent company for providing IT Support services, feel free to reach out by visiting our website company website http://avantgardetechnologies.com.au or calling us on 08 9468 7575. We are located in Perth, Western Australia and provide Business IT Support services to companies big and small.